BANDAI PREMIUM 新玩法開箱片才可換件

genesicgaogaiga

剛收到 BANDAI PREMIUM “ULTRAMAN Z DEATHCIUM RISE CLAW” , pat pat有十字型damage , send email 要求換件, Bandai premium 回覆說這不是正常的工廠缺陷。要求開箱一刀不剪的影片證明是原廠傷害不是後來收件才損壞。

要求要一段一刀不剪的片，直至發現缺陷，否則不能作換件。
即是以後所有新產品接收，無論什麼也有可能要做開那種開箱片才能換件
，是不是很荒謬呢？

正常玩家會不會特登作奇怪的損壞而要求換件呢？

genesicgaogaiga

Thank you for your support of PREMIUM BANDAI.   Regarding the issue of "S.H.Figuarts ULTRAMAN Z DEATHCIUM RISE CLAW", we acknowledge the issue you mentioned regarding the buttock. However, given the unusual nature of the reported problem, it does not appear to be a typical manufacturing defect. For a more comprehensive understanding of the situation, we kindly request an unboxing video(on or before 1 Nov) that clearly demonstrates the issue was first noticed upon receiving the product.   Please understand that without a valid unboxing video, we will be unable to follow up on this matter, as we do not cover unauthorized items for inspection or replacement service even sent back. Your cooperation and understanding in this regard are highly appreciated.

sbyk

簡單啦。你咪黏返d膠紙再開箱囉。反正魂shop間唔中都會俾d雙膠紙既貨出黎架啦

sbyk

話時話記得改metadata個錄影日子唔好俾佢捉痛腳喎

denniskwong

以後買玩具, 要買定一堆精良既攝影器材, 遲d可能仲要有第3方人證證明先受理...

Syxcat

之前試過收到d野有問題，b記十萬個借口唔幫；一年買幾萬蚊野，幾年來第一次用佢地客服，實在難以想像

直接用PayPal dispute，及以後不再光顧，b記可以去食屎

hyperwai

近年來買玩具嘅心態要改吓，千奇唔好期望有正品，開箱冇sad要幾生修道先得

fallout8

報海關/消委會/東張西望啦！

hyperwai

我覺得呢個係B社香港嘅問題，如果日本本土買，應該二話不說就換到。其實呢啲大行，收到次品投訴，多數都退俾生產廠，要求補貨，連運費都唔俾，唔幫你搞只係懶

fallout8

其實佢個要求都幾攪笑，唔開箱又點知隻野有問題，開完箱發現有問題又點樣可以再開多次箱？

transformers

fallout8 發表於 1-11-2023 11:35 AM
報海關/消委會/東張西望啦！

講咗幾年啦，報紙都冇

鳩吹日日有...

tvg

不影響把玩

genesicgaogaiga

我問到他們是否要time machine ??? 如我買匠魂或變型toy, 要全隻checking 1-2h 也record ??????

genesicgaogaiga

我買studio half eye toys 10-20k toy , 日本仔不會這樣做。goodsmile, sentinel , 3 zero 也不會。我們不是criminal , 為什麼要證明我們沒有問題

genesicgaogaiga

I have informed consumer council , I will official file complaint if they insist