may be you can first try at their homepage with your star membership no. ready and send the email to illustrate the issue. Also you should remember to leave your contact no. and go to the shop to show your card as well.
May be it works because they appreciate that I really want to have the item.
may be you can first try at their homepage with your star membership no. ready and send the email to illustrate the issue. Also you should remember to leave your contact no. and go to the shop ...